Lorna Nafula

Dynamic and results-oriented professional with extensive experience in customer service and administration.

About Me

Dynamic and results-oriented professional with extensive experience in customer service and administration. Proven track record of leveraging strong communication and leadership skills to drive exceptional service delivery and operational efficiency.

I am committed to utilizing my abilities to contribute to organizational success and achieve specific goals. Adept at problem-solving and dedicated to continuous improvement, I am passionate about engaging my experience and skills towards the best of my delivery.

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My Competency Skills

The following are my competency skills.

Microsoft Excel Expert80%
Customer Relationship Management (CRM)90%
Computer Packages95%
Problem Solving85%
Accounts Management95%
Leadership90%
Ai Career Essentials90%

Why Choose Me

The following are reasons behind why you should select.

Proven Customer Service Expertise

Extensive experience in customer service roles, consistently delivering high-quality service and ensuring customer satisfaction.

Strong Communication Skills

Excellent verbal and written communication abilities, enabling effective interaction with clients and colleagues.

Leadership and Teamwork

Demonstrated leadership capabilities and the ability to work collaboratively in team settings to achieve goals.

Continuous Improvement Mindset

Committed to personal and professional growth, continuously seeking opportunities to enhance skills and knowledge.

Call To Action

To discuss potential collaboration or inquire further about my portfolio, click the button to get in touch.

Contact

Explore my professional journey and expertise.If you're interested in collaborating or have any inquiries, feel free to get in touch through the form below. I look forward to connecting with you.

Location:

Address: 691-00100, Nairobi

Call:

+254700471422