My Career Journey

  • Work Experience

  • Freelance (Self) | IT Support Specialist

    Jan 2014 – Present

    Provided remote and on-site IT support for diverse clients.
    Diagnosed and resolved hardware and software issues.
    Conducted network setup and security assessments.
    Implemented data backup and recovery solutions.
    Delivered personalized IT training sessions.

  • IT Support Specialist (Contract)

    Soft Tribe Company Ltd | Mar 2017 – Jan 2019

    Met with prospective clients to determine requirements.
    Defined project scope, timelines, and resource needs.
    Traveled to client sites for hands-on support.
    Managed network infrastructure and resolved issues.
    Prepared detailed project status reports.

  • IT Assistance

    National Electoral Committee (NEC) | Mar 2015 – Nov 2018

    Provided hardware and network support.
    Troubleshot and maintained computer systems.
    Assisted in the deployment of biometric voter kits.
    Compiled service reports and maintenance records.
    Supported election processes with IT solutions.

  • TAN Consult Engineering & Planner Ltd

    System Admin Assistant (Internship) Apr 2013 – Jul 2013

    Conducted computer maintenance and support.
    Analyzed data and network performance.
    Monitored and troubleshot network issues.
    Assisted in the implementation of new IT systems.
    Created reports on system performance.

  • Web Developer, Designer & System Management

    Wild Candle African Safaris Ltd | Mar 2018 – Sep 2021

    Designed and maintained company website.
    Managed booking system and client database.
    Ensured website security and data integrity.
    Enhanced user experience through UI/UX improvements.
    Coordinated with marketing for online campaigns.


  • Education

  • MSc. Information Systems Technology

    United States International University - Africa | 2019 - 2023

    Led multiple projects integrating cloud-based solutions.
    Conducted extensive research on cybersecurity trends.
    Developed a thesis on IoT security frameworks.
    Participated in international conferences presenting IT innovations.
    Assisted in curriculum development for advanced IT courses.

  • BSc. Hardware and Networking

    Mahatma Gandhi University Meghalaya, India | 2015 - 2018

    Achieved top marks in network design and implementation projects.
    Conducted workshops on hardware troubleshooting.
    Participated in campus IT support initiatives.
    Completed a capstone project on network security protocols.
    Engaged in peer tutoring for networking courses.


  • Certifications

  • ALX Career Essentials | 2024 - Current

    Focused on career development and essential professional skills.

    ALX Full Stack Software Engineering | Feb 2023 - Apr 2023

    Developed skills in full-stack development and software engineering best practices.

    Cyber Shujaa: Entrepreneurship & Business Development | Feb 2023 - Apr 2023

    Gained insights into entrepreneurship and business strategy within the tech industry.

    Cisco IT Essentials: PC Hardware & Software | Mar 2010 - Aug 2010

    Mastered fundamental hardware and software troubleshooting techniques.

    Cisco Network Academy | Jun 2010 - Aug 2010

    Developed a strong foundation in networking principles and technologies.

  • Soft Skills

    Team Player: Collaborated effectively with diverse teams.
    Integrity: Committed to ethical standards and integrity.
    Critical Thinking: Applied analytical and decisive problem-solving.
    Attention to Detail: Ensured accuracy and personal excellence.
    Emotional Intelligence: Demonstrated strong interpersonal skills.
    Time Management: Prioritized tasks efficiently to meet deadlines.

  • Interest & Hobbies

    Tech Enthusiasts: Passionate about exploring new technologies and innovations.
    Socializing: Enjoy networking and meeting new people.
    Reading: Engaged in reading about the latest IT trends and research.
    Outdoor Activities: Involved in hiking, camping, and nature walks.
    Volunteering: Active in community service and IT education programs.

Get in Touch

Reach out for a discussion on how I can contribute to your team's success. Available via phone and email for professional inquiries and opportunities.

Contact Me