+254705289221 piouslucie98@gmail.com

LUCY WAITHIRA
MBURU

Dedicated and detail-oriented professional seeking to leverage my skills and experience in beauty therapy, office assistance, and customer relations to contribute effectively to a dynamic team. Committed to delivering exceptional service and exceeding expectations in every role.

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beauty
Therapist

I am a dedicated and adaptable professional, committed to delivering excellence in every aspect of my work. With a strong foundation in beauty therapy, administrative skills, and customer relations, coupled with a passion for learning and a proactive mindset, I am poised to make a valuable contribution to any team or organization

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EDUCATION AND CERTIFICATION

The following is my education background.

EDUCATION BACKGROUND

Web Development
Ruiru College of Catering and Management Studies (Mar-2017 to July-2017)
Diploma in Beauty Therapy
Applied advanced techniques in skincare, makeup application, and body treatments.
Demonstrated exceptional client communication and consultation skills, ensuring personalized service.
Participated in hands-on training sessions to master the latest trends and techniques in the beauty industry.
Web Development
Soft Tech Computer College (July-2016 to Sep-2016)
Certificate in Basic Computer Skills
Acquired proficiency in essential computer applications, including word processing and spreadsheet software. Developed fundamental knowledge of hardware components and troubleshooting techniques.
Enhanced typing speed and accuracy through practical exercises and simulations.
Web Development
Wamwangi High School ( (Jan-2012 to Nov-2015))
Kenya Certificate of Secondary Education
Excelled in academic coursework, maintaining a consistent record of high achievement.
Actively participated in extracurricular activities, honing leadership and teamwork skills.
Engaged in community service initiatives, demonstrating a commitment to social responsibility.
Web Development
Wamwangi Primary School (Jan-2003 to Nov-2011)
Kenya Certificate of Secondary Education
Established a strong foundation in fundamental subjects, including mathematics, English, and science.
Engaged in extracurricular activities such as sports and arts, fostering holistic development.
Demonstrated leadership potential through participation in student council and school events.

PROFESSIONAL EXPERIENCE

Web Development
Best Systems Services Limited Oct 2021 - Jan 2023
Office Assistant
Managed administrative tasks efficiently, including data entry, scheduling, and correspondence.
Provided exceptional customer service, addressing inquiries and resolving issues promptly and courteously.
Maintained organized files and records, ensuring easy retrieval of information as needed.
Web Development
Easy ASCA (Apr 2021 - Sep 2021)
Relation Officer
Cultivated and maintained positive relationships with clients, vendors, and stakeholders.
Conducted market research and analysis to identify opportunities for business growth and expansion.
Developed and implemented effective communication strategies to enhance brand visibility and reputation.
Web Development
Rafiki Gas Distributors (Apr 2020 - Mar 2021)
Cashier
Managed cash transactions accurately and efficiently, balancing cash registers at the end of each shift.
Provided product information and assistance to customers, ensuring a seamless shopping experience.
Collaborated with team members to optimize workflow and enhance operational efficiency.
Web Development
Splash Beauty Parlour (August 2017 - Dec 2017)
Therapist
Provided personalized beauty treatments and therapies, ensuring a high level of client satisfaction.
Maintained a clean and hygienic work environment, adhering to industry standards and regulations.
Collaborated with colleagues to deliver exceptional service and uphold the salon's reputation for excellence.
Web Development
Sanliz Beauty Shop (Apr 2016 - July 2016)
Saleswoman
Assisted customers in selecting beauty products and cosmetics, offering personalized recommendations based on their preferences and needs.
Managed inventory levels and replenished stock as needed, contributing to efficient operations and maximizing sales opportunities.
Built rapport with customers through attentive service and product knowledge, fostering long-term loyalty and repeat business.

Competencies

The following are my Comptency Skills

Attention to Detail

Meticulous in every task, ensuring precision and accuracy in all endeavors.
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Work Well Under Pressure

Thrive in fast-paced environments, maintaining composure and productivity even in challenging situations.

Attention to detail & Team collaboration

Meticulous approach to tasks, ensuring accuracy and precision & Strong team player, capable of working effectively with colleagues to achieve goals.
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Teamwork

Collaborative and supportive, fostering a positive team environment to achieve common goals.
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Career Interest

passion

In my free time, I enjoy exploring entrepreneurial ventures, leveraging my business acumen to pursue innovative opportunities. I am passionate about socializing and connecting with others, whether through community events or networking gatherings.

Additionally, I find solace in the pages of a good book, indulging my love for reading and expanding my knowledge. Work is not just a duty but a source of fulfillment, where I can apply my skills and expertise to make a meaningful contribution. And when words are not enough, I express myself through song, finding joy and expression in the beauty of music.

Top Skills

These are My Top Skills

Lucy

Attention to Detai

Tactical, Strategic, Visionary

97%

Meticulous in every task, ensuring precision and accuracy in all endeavors.

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Lucy

Customer Service

Dedicated to providing exceptional service

95%

exceeding expectations

Accurately & Efficient

building lasting relationships

Cleanliness

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Lucy

Communication

verbal and written

96%

Clear and effective communication skills

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